AI skills for Customer Support teams

Typical work: reply emails, meeting notes. The catalog has 4 skills that fit Customer Support teams. We suggest a small set of three first, and you can add the rest whenever you like.

  • 4 skills from 4 different authors
  • Decks, docs, spreadsheets: 2 skills
  • Marketing and writing: 2 skills

Once it is installed, just type this

Write a 5-email welcome sequence for new customers, with a subject line for each one.

This request is handled by a skill in the set we suggest for Customer Support teams.

The three skills we suggest for Customer Support teams

You see which ones will be installed first, and nothing is installed without your approval.

  • Email sequences

    Writes email sequences such as welcome and win-back

    Written by: Corey Haines. License: MIT.

  • Meeting minutes

    Turns messy notes into minutes with decisions and an action list

    Written by: Genspark. License: Apache-2.0.

    Needs extra setup. For a Word file, the Word documents skill has to be installed alongside it.

  • Word documents

    Creates Word documents and edits existing ones

    Written by: Anthropic. License: Apache-2.0.

    Needs extra setup. Needs Python and Node on your computer. Some tasks also need LibreOffice and pandoc.

All 4 skills in the catalog for Customer Support teams

  • Email sequences

    Plans and writes automated email sequences such as welcome, onboarding, re-engagement and win-back.

    Marketing and writing. Written by: Corey Haines

  • Meeting minutes

    Turns a meeting transcript or messy notes into tidy minutes with decisions and an action list.

    Decks, docs, spreadsheets. Written by: Genspark

  • Word documents

    Creates Word documents, edits existing ones, and handles tracked changes and comments.

    Decks, docs, spreadsheets. Written by: Anthropic

  • Email marketing handbook

    A thorough reference for email marketing: campaigns, newsletters, automation and spam problems.

    Marketing and writing. Written by: CosmoBlk

Other departments

Start with the Customer Support set

Signing up is free. You see what will be installed before setup starts.